Return to Help Index
Pricing and Billing
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
Do I need to pay VAT or any other taxes?
  UK VAT is already included in the shirt price.  If you are ordering from another country, you may not be required to pay VAT.  Please contact Brass Bones for assistance.
When will my credit card be charged?
  Being a custom product, we will charge your card upon acceptance and confirmation of your order.