Frequently Asked Questions
Why Brass Bones shirts instead of off-the-peg from store X, Y, or Z? YOU are different. You work harder, you play harder. You deserve shirts that work and play as hard as you do. Those mass produced shirts that everyone buys? Well they are also made for everyone. How can if fit you based on just a collar size?
And really, do you want to be wearing the same shirt as everyone else? Click here to learn more about our Brass Bones custom tailored dress shirts
What makes Brass Bones shirts different? Broad shoulders? Big chest? Long arms? We'll make a shirt cut just for you, designed by you. And we use only the finest 2 fold fabrics, mother of pearl buttons, and high quality workmanship for our British cut shirts. With our easy measurements you can order on your lunch break.
How do I order? Itís easy;
2. Pick collar, cuff and other options
3. Enter measurements
andÖÖ.. thatís it. If there is anything else we will contact you.
How much is shipping and how long will it take my shirt to arrive? UK shipping is now FREE! And everywhere else in the world is only £9. As our shirts are handmade to order, we'll post your order in approximately 4 weeks. If things are going to be substantially longer we will email you to update you on your order. If you require your shirt by a certain day please check with us before ordering.
How easy are the measurements? Donít worry, it's not rocket science. Use our easy measurement guide and you can do your measurements in less than 5 minutes. If you have any questions, just drop us a line!
Can I send you a shirt for measurements and fit? Of course! If you have a favourite shirt which you would like to use just let us know and we will tell you know how to send it to us. Weíll return your shirt with your order.
What if I am unsure of taking my own measurements? Brass Bones now offers its semi-custom line. You still design your own shirt with all the options, and we will handmake it to order in our slim British cut based upon your collar and sleeve sizes. For specifics on how these fit, just have a look here.
Do you store my measurements? Do I need to enter them every time? What if something changes? We store your measurements the first time that you order and use them to cut a pattern just for you. For future orders you just pick the fabric and options you like, and we will cut your shirt the same way. If your measurements change over time just let us know and we will make the necessary adjustments.
What options are available for me to customize my shirt? The sky is the limit. On the site we offer a selection of the most popular collars & cuffs, monogramming, darts, pockets. We can also do other collar & cuff options, plackets, pleats, etc, etc, etc. Get in touch and we will see what we can do.
I donít understand the different collars and cuffs. Which ones do I want? Well that really comes down to your personal taste and the environment you are going to wear the shirt in.
How do I take care of my new shirts? Take a look at our care guide here.
What forms of payment do you accept? We accept payment in GBP from all major credit cards, debit cards, and Paypal,
I have a promo code. How do I use it and what are the restrictions? To receive promotional pricing please place your order at www.brassbones.co.uk entering the discount code in the shopping cart. Discounts not valid on previous purchases or in combination with any other offers. Please note that Brass Bones reserves the right to rescind, revoke or terminate this offer at any time, with or without cause. This includes, without limitation, if the terms of the offer do not accurately describe our intent due to errors or omissions.
You didnít answer my question here! Itís ok. There are many questions, just like the many shirts and options we have. Weíre always free for a chat, so ask away.